I had a horrible experience applying American Airways! My gate was improved 6 situations and they'd me functioning from gate to gate to pass up my flight! Then was put on One more flight who’s gate was altered four occasions after that! The individuals at gate ended up nasty and didn’t treatment! My flight was delayed due to maintenance challenges then I lastly get on plane and sit in my seat and my arm was scratched by an staff pushing the drink cart!
In spite of what took place on this situation, we hope you may keep on to choose American Airlines on your vacation requirements. We're going to work flat out to make sure that you receive the service you count on and deserve.
I need to touch upon how awful your flight and client service was currently. Flight 4425 was suppose to go away at 5 pm from DC and get to Atlanta. We didn’t consider off from DC right until 6:20 pm. We have been instructed it absolutely was destined to be a ten moment delay but we under no circumstances boarded the aircraft until finally way afterwards. Then the pilot explained there was no delay Inspite of remaining delayed forty five minutes and then experienced us sit about the runway for more than 35 minutes. I understand you have no control in excess of the turbulence we experienced but we arrived in ATL plus they didn’t Use a terminal for us to unboard.
scheduling reference MKFCFC I'm addressing this letter to you personally to specific my dissatisfaction regarding your services with regard to the flights referred to higher than.
rosity to us shareholders. Administration and all personnel of AAL are obviously accomplishing an excellent task, mirrored within the constant increase of
Their service has long been horrendous. Right after I didn't capture a connecting flight to my grandmother’s funeral since they only had a person mechanic in the entire airport, they agreed to pay for my hotel costs. On the other hand, it took them 3 months to get back to me, and by the time I obtained the check, it experienced previously been cancelled.
I just wanted to claim that my knowledge with this particular flight and American Airways personnel was the worst I have ever had with the airline. The trip to LAX from TPA was ok other than flight attendants don’t smile or act like they like their Work opportunities any longer. The return flight was a nightmare. It started once we been given an electronic mail the early morning of our flight stating that we required to adjust our seats that were Formerly chosen. We did just that & checked in on the net. When we received into the airport our boarding passes nonetheless experienced the old seats which we had to change in the baggage sign in counter (again workers weren't welcoming whatsoever).
Hi，I needed to talk to questions about deliver a cat through the U.S. to China, so I referred to as your Chinese service. The girl known as Annie picked my mobile phone. I requested my issue and she claimed ” there is no way” I reported anyone told me it is achievable. She mentioned ” They're lying” she didn't give me any clarification. I chose to phone once more, A different lady answered my contact.
Worst experience I’ve experienced in quite a while!!! Vacation turned pricey….just when your all set to occur household to All your family members, your get a simply try this out call expressing your flight is canceled. Not delayed, not rerouted, just canceled.
Incredibly unhappy re lack of acknowledgment of any irritation I encountered. Seems like a straightforward courtesy.
Having just finished (3/eighteen) a flight from Miami Airport to Philadelphia, we identified that the service inside the Miami Airport with the American Airline men and women was not per effective or Experienced service. We were given incorrect Instructions to our Test-in spot, nonetheless after we experienced to get in line for a security Test. We had been sent to the wrong site for that operate.
American Airways has the worst purchaser service of all Airways I've Employed in my 63 many years. My wife’s anniversary earrings were stolen outside of her suitcase on June twenty, 2013 and Customer service has REFUSED to Speak to us back again right after reporting the thief the working day it transpired.
I am crafting to precise my disappointment with my recent trip. I produced preparations by means of American Airways to make sure that I could use my factors and I used to be pleased with that. I got an excellent selling price. On account of an unexpected and regrettable security breach at Albany Airport my flight to Norfolk was delayed two several hours. We rebooked to Newport News in lieu of Norfolk to get there at a good hour. Our luggage nonetheless went to Norfolk. We rented an automobile and picked our luggage.About the return flight and checked our luggage and after that bought an e-mail from YOU telling us of the hold off and based on the knowledge YOU presented we rebooked to a afterwards flight.
was in Haiti August 17th,went into the airport 11-30am as well as the flight was to depart for the US at 1pm and was informed I'd MISSED MY FLIGHT.But wasn't supplied any essentive to remain for the following day,and was compelled to buy another tickert for August 23rd at my expence.I Just about missing my task on account of tht,they sold my seat and set me at an expected expencies of which I Demand from customers To generally be COMPANCERTATED FOR The cash LOST,WAGES Dropped.